Installation and Troubleshooting
Discover what the Installation & Troubleshooting feature offered with the Virtual Private Servers and the dedicated servers entails.
When you obtain your own web server, you'll have more liberty on what you can install and run compared to a shared Internet hosting account. With a shared service, you have access just to your own account, therefore you aren't able to install server-side software. Even though this is not a concern for most script-driven applications, there are a few that have specific requirements and need particular software to be present on the web server either for some additional functions or for them to work at all. In case you have practical knowledge, you'll not have any troubles to run the server, but if you don't, you may simply not have the knowledge to handle everything and use the script apps which you want. If this is the case, you can use our Installation & Troubleshooting upgrade, and so our system admins can set up everything for you and help you with any difficulties that you may come across.
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Installation and Troubleshooting in VPS Servers
You can add the upgrade with several mouse clicks whenever you need it and irrespective of the
VPS servers plan that you have chosen. This can be done either during the order process when you think that you'll need help from the very start or later on from the virtual private server billing Control Panel if you have problems with any application on the hosting server. Our qualified admins can install or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade offers 60 minutes of custom work and you can use it whenever you want. Most tasks take less than that, thus the remaining time shall be available for the future and you will be able to see it in the billing CP at any time. You can use the upgrade as a standalone service or on top of the thirty minutes of custom work that are an element of our Managed Services upgrade.
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Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our
Linux dedicated web hosting plans and provided you add it, our experienced admins can assist you with anything on your server. Such as installing any third-party software which you might want to use on the server and troubleshooting any script which functions badly or doesn't run at all. Our upgrade comes with 60 minutes of work and in the event that a particular task is not very time-consuming, we'll add the remaining time to your account. You'll be able to discover how many minutes are left inside your billing Control Panel and use them anytime you need assistance again. The Installation & Troubleshooting upgrade can be acquired at any moment, so in case you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you need support later on, you could add it from the server billing area. 30 minutes of custom work are provided with our Managed Services pack also, but if you require additional work to be carried out on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps shall be installed and set up in the best possible way.