1 hour ticket response
We are committed to delivering a quick and appropriate response to each client support ticket submitted by a user. Our skillful client support staff representatives will examine your inquiry and will think of the most efficient option. We offer a 1–hour response time guarantee for all trouble tickets. As a matter of fact, the average client support ticket response time has proved to be 20 minutes.
A First–Rate Help Desk Service
Each member of our customer support team has lots of years of experience in the Linux cloud website hosting plans field and most of them have worked for us for at least five years. They all are ready to reply to all your inquiries in the most efficient manner possible.
An Intuitive Help Center
Built into the Website Control Panel is an intuitive Help Center section, which offers you different information sources. You can search through a constantly updated knowledgebase featuring web hosting account management articles and website administration articles, watch the instructional video tutorials or examine the F.A.Q. repository.