Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help staff is educated to promptly care for all our Linux cloud website hosting plans users’ issues and help inquiries. Via our ticket system, you will be able to send your inquiry and a support team member will, no doubt go back to to you within max an hour. In reality, practice indicates that the average reaction time frame is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is provided by a group of proficient techs who are ready to reply to your query as fast as possible. You can communicate with the support crew by launching a technical support ticket from your Website Control Panel or by submitting us an e–mail. On working days, you may as well call us on the phone or use the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want help while working on your sites within the Control Panel, it is possible to always click on the Help key and see your query in the variety of articles that will came up. We have as well turned almost all articles into instructional videos. The list of video clips will show up if you choose the Videos press button located in each section.