A 99.9% Server Uptime
Our cloud website hosting platform is based on a steady, enterprise–class hardware configuration and a strongly customized version of Linux. That is why, no matter what your website is, or how many site visitors you’ve got, or even in case there is a DoS attack, our machines will remain up and your web sites will stay online.
Our Linux cloud website hosting plans plans include a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
Along with our cloud hosting system, we’ve also built our own internal network in all our datacenters. Everything is based on top–drawer hardware parts manufactured by Juniper. On top of that, on every single router, we have placed a firewall with an intricate set of rules as a way to sift all suspicious requests.
Therefore, in all our data centers – in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center as well as in our AU located data center, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all web hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your money at stake, you cannot feel truly secure. This is exactly why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you don’t feel pleased with our web hosting service or in case you would like to use a bit more powerful web hosting solution, such as a VPS plans or a Linux dedicated web hosting plans – we will give you your money back in full, without hidden costs or reimbursement taxes.
24/7 Technical Support
In case you run a hosting firm, your technical support engineers are of foremost importance. That is why we have meticulously chosen a very trained group of technical support engineers, each with several years of practice behind his back. Thanks to them, our company offers 24x7 support with each of our hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All technical support requests are replied to in under one hour and our average support ticket response time is under twenty minutes!