Q: Why do I have to transfer my web site? What does website migration involve?
A: When your current hosting provider can no longer measure up to the needs of your site, or when you suffer from continuous downtime, or if you are forced to wait for hours for the client service staff to reply back to you, it might be a smart idea to swap your hosting provider, i.e. to move all the files for your web sites along with your databases from your present provider to your future provider. At A2Z Onwheel Hosting Service, we are aware that this can be difficult and time–consuming. That is the reason why we will perform all that for you for free!Our highly competent technical staff will transfer your website content from your current provider to us. Our technicians have broad experience with web site migration and are able to handle anything – from an ordinary WordPress–powered blog or Joomla™ website, to an extremely elaborate, custom–made web app.
Q: Website migration sounds like a lot of work. How much time does it take?
A: While we can’t give you an exact time frame, because there are a lot of variables, among them the physical size of the web files and databases, the location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will try our best to migrate your web site within 48h, and in certain cases – within 24h (in case the content is not very large).
Q: Do you need anything from me before you start moving my site?
A: Yeah. We’ll need the name of the web site that you would like us to migrate. We will also need a way to log into your old hosting account so that we can get the files associated with your site.
Q: The login info for my hosting account is delicate. How can I rely on you?
Q: How about downtime? Will my site be unavailable?
A: While we move your website, it will be available both in your web hosting account with us and in your account with your former web hosting provider. After the transfer is complete, we’ll make certain that everything is functioning correctly and that the integrity of your data is not jeopardized before telling you that the transfer is done. After that, we’ll tell you how to move the domain over to your hosting account with us and how to change the DNS resource records.
Q: Will my current web hosting provider know that I’m leaving them?
A: Nah. Apart from your login info for the Control Panel, we won’t need anything. We’ll never get in touch with your web hosting provider. They will not know anything about the migration either.
Q: Which hosting platforms do you support?
A: We support all Linux–powered hosting platforms. Fundamentally, if we can obtain access to your Control Panel, we’ll be able to migrate your web site.The only platforms that we don’t support are closed–source web site management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.